Forum of Firms
Complaints and other feedback

Forum of Firms

BonsenReuling is part of Ecovis International® network of firms.


Ecovis International ® is a member of Forum of Firms, an independent association of international networks that perform international audits. As member, Ecovis International® is required to implement and monitor quality control standards that Forum has prepared and makes an annual declaration stating that its members adhere to Forum’s high standards.

Complaints and other feedback

All the specialists who work at BonsenReuling naturally do their utmost to provide the best possible service to clients. In spite of their efforts, there may nevertheless be times when the work they carry out does not entirely satisfy your wishes or requirements.


Not satisfied?

If you are not satisfied with the work we have carried out, please get in touch with your contact at BonsenReuling as soon as possible. If you would prefer to submit your complaint/comments to someone else, please contact the executive board of BonsenReuling (Frank Maarsingh/Roel Wieggers).


What will the executive board do?

The executive board will review your complaint and advise on the follow-up action to be taken. If necessary, in view of the nature and extent of the complaint, the compliance officer will also be involved in handling it. She will take any action that may be required, in accordance with the applicable guidelines.


All feedback is assessed carefully by BonsenReuling. If you would prefer to submit your complaint anonymously, you may do so. We will handle your complaint confidentially. Our aim is to resolve complaints in a prompt and satisfactory manner and learn from them to improve the quality of our service.

Geerke Vos

Managing partner | Senior legal expert

+31 544 39 33 33 Send a message

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